Vital Visions: The Vedala Brothers Podcast

9: Conversations with Our CEO, Part 2

October 26, 2023 Norman Regional Health System Season 1 Episode 9
9: Conversations with Our CEO, Part 2
Vital Visions: The Vedala Brothers Podcast
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Vital Visions: The Vedala Brothers Podcast
9: Conversations with Our CEO, Part 2
Oct 26, 2023 Season 1 Episode 9
Norman Regional Health System

In last week’s episode, you got to meet Norman Regional Health System’s President & CEO, Richie Splitt. Richie is back with the Vedalas for part two of his episode. In part two, the three talk about Norman Regional’s partnership with OU Stephenson Cancer Center, Obesity Medicine at Norman Regional’s Journey Clinic, The Norman Way, Richie’s big moments as CEO, AI in healthcare and more. Listen to Conversations with Our CEO, Part 2 to hear this compelling episode. “We can do more together than apart.” – Richie Splitt, President & CEO

Guest Bio: Richie Splitt, FACHE is the President and Chief Executive Officer at Norman Regional Health System. He leads a team of more than 3,500 healers to fulfill the health system’s mission of serving its community as a leader in health and wellness care.

Splitt joined Norman Regional in 2013 as the chief administrative officer of the Norman Regional HealthPlex (168 beds) and Moore Medical Center (44-beds). After one week on the job, an EF-5 tornado destroyed the beloved Moore facility. This tragic and momentous event revealed Splitt’s character as a strong, effective and engaging leader in times of crisis. Splitt helped Norman Regional and its communities find hope, healing, pride and even joy in the face of adversity.

In 2017, Splitt was appointed to chief executive officer of the Norman Regional Health System. During his time as President and CEO, NRHS has received numerous clinical recognitions and experienced tremendous growth. Norman Regional has a net revenue of $450 million, 555 licensed beds at its two main campuses, 17 primary care clinics and 25 specialty clinics. Splitt has also led new growth in areas such as population and telehealth – including a direct-to-consumer app called Norman Regional Virtual Care, primary care clinic expansion, and a new transformative campus plan named Inspire Health.

Helping others to heal has always been a passion for Splitt. He began his career as a physical therapy technician, providing care to patients for nearly a decade before transitioning into management.

Splitt earned his Master of Science in Health and Exercise Science from the University of Oklahoma and his Master of Business Administration from Oklahoma City University. He is board certified in healthcare management and an American College of Healthcare Executives fellow. In 2020, Splitt was named Oklahoma’s Most Admired CEO by The Journal Record in the non-profit category.

Links:
Norman Regional Health System
Norman Regional’s Team
The Norman Way
Inspire Health
Richie’s LinkedIn

This podcast is for educational purposes only. The information in this show is not to be used as medical advice. If you are needing medical care, please consult with your physician.

Norman Regional is hiring! See all our open opportunities here:
https://careers.normanregional.com/careers-home/

Show Notes Transcript

In last week’s episode, you got to meet Norman Regional Health System’s President & CEO, Richie Splitt. Richie is back with the Vedalas for part two of his episode. In part two, the three talk about Norman Regional’s partnership with OU Stephenson Cancer Center, Obesity Medicine at Norman Regional’s Journey Clinic, The Norman Way, Richie’s big moments as CEO, AI in healthcare and more. Listen to Conversations with Our CEO, Part 2 to hear this compelling episode. “We can do more together than apart.” – Richie Splitt, President & CEO

Guest Bio: Richie Splitt, FACHE is the President and Chief Executive Officer at Norman Regional Health System. He leads a team of more than 3,500 healers to fulfill the health system’s mission of serving its community as a leader in health and wellness care.

Splitt joined Norman Regional in 2013 as the chief administrative officer of the Norman Regional HealthPlex (168 beds) and Moore Medical Center (44-beds). After one week on the job, an EF-5 tornado destroyed the beloved Moore facility. This tragic and momentous event revealed Splitt’s character as a strong, effective and engaging leader in times of crisis. Splitt helped Norman Regional and its communities find hope, healing, pride and even joy in the face of adversity.

In 2017, Splitt was appointed to chief executive officer of the Norman Regional Health System. During his time as President and CEO, NRHS has received numerous clinical recognitions and experienced tremendous growth. Norman Regional has a net revenue of $450 million, 555 licensed beds at its two main campuses, 17 primary care clinics and 25 specialty clinics. Splitt has also led new growth in areas such as population and telehealth – including a direct-to-consumer app called Norman Regional Virtual Care, primary care clinic expansion, and a new transformative campus plan named Inspire Health.

Helping others to heal has always been a passion for Splitt. He began his career as a physical therapy technician, providing care to patients for nearly a decade before transitioning into management.

Splitt earned his Master of Science in Health and Exercise Science from the University of Oklahoma and his Master of Business Administration from Oklahoma City University. He is board certified in healthcare management and an American College of Healthcare Executives fellow. In 2020, Splitt was named Oklahoma’s Most Admired CEO by The Journal Record in the non-profit category.

Links:
Norman Regional Health System
Norman Regional’s Team
The Norman Way
Inspire Health
Richie’s LinkedIn

This podcast is for educational purposes only. The information in this show is not to be used as medical advice. If you are needing medical care, please consult with your physician.

Norman Regional is hiring! See all our open opportunities here:
https://careers.normanregional.com/careers-home/

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Welcome, friends.

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This is DR’s Krishna and Veer Vedala.

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And we are the Vedala Bros.

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So in this podcast, we'll be discussing
important medical topics

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that affect your community.

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We'll be looking into medical research
Health and wellness tips

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and also available health

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care resources brought to you
by the Norman Regional Health System.

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That's right.

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And in each episode, we'll also be joined
by medical professionals,

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local community leaders
and even some of our friendly neighbors

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as we talk through various issues
that are affecting our community.

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So if you want to lead healthy lives
or learn about the new healthy trends,

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we want this podcast to be your
go to resource.

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Today, Norman Regional stands
as one of the premier health

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institutions in Oklahoma.

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But as we said
before, the success of an organization

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is not based on
just its products and services,

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but the collective passion, dedication
and vision of its leaders.

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And we have been lucky enough to sit
with one such leaders of our Norman region

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Health care system. Mr. Richie split.

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Thank you for joining us for part
two of our special episode, Conversations

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with our CEO.

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one of the things that I've always been
interested in is the field of oncology.

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And at one point, even myself, I thought
about, you know, going to further training

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and, and becoming an oncologist, but,
you know, family, balance, wife,

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you know there were some restrictions,
but what brought upon

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the partnership between Norman Regional
and OU Stevenson Cancer Center.

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we had Dr.

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Jones here a couple of weeks ago
and she explained it, but I just wanted

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to kind of get your perspective
on what brought that partnership together.

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Dr. Jones
and all of our partners are terrific.

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And for us

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in this transformational strategic plan
that we call Inspire health,

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we knew we were going to build
a new cancer center.

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Our new campus was going to include
a cancer center, and in doing so,

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we could continue our long
and rich tradition

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of great community cancer care.

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I mean, Dr.

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Jones and her, her colleagues
are outstanding, our healers, outstanding.

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They do a wonderful job
and at certain levels of care we have to

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refer those patients out for trials
and other

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treatments and opportunities.

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So we began to talk about and think about

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how could we just level up in cancer care.

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And so we we invited the conversation

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for a few potential partners and providers

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and OU Stephenson Cancer Center

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just resonated and they

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they give us the opportunity,
that partnership with O.U.

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Health, gives us the opportunity to provide
clinical trials and other research

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opportunities for patients
through a National Cancer Institute

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Designated cancer

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Center, NCI Designated Cancer Center,
second location

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on the campus of Norman Regional
right here in Oklahoma.

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That's rarefied air for cancer treatment.

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And we're just we're
pleased to be partners with them

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to bring that higher level of care,
to open up that to our providers, Dr.

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Jones and the rest, to really make
a difference for our patients

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and do it in the convenience
of of our team, our state, our community.

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Exactly.

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And it's going to be a wonderful facility

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with even better people inside.

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Thats Beautiful.

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so another thing that Krishna
and I are both interested in sir is, is

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addressing,
you know, the epidemic of obesity

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and trying to help patients
with their weight loss.

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and one of the biggest resources

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and that we're grateful for in the Norman
Regional facility is the Journey Clinic.

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And I think they do an excellent job
and we are going to have

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somebody from there come
and be a guest on the podcast too.

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But I was just curious of how that, that,

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that system started and, and how,

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how did we get all the resources
to set that up for our patients in Norman?

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So you used the word visionary before,
and that was the result

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of recruiting in physicians
who have a vision.

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Yeah, and we like to do that.

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We think of ourselves
as, as very physician friendly.

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And if someone's got a dream,
they've got a vision, then we want to see

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how we can open up the opportunity
for that to come to life.

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And so Dr.

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Nelson
and others launched that program years ago

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before I arrived at Norman Regional,
and she had a great vision.

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And so we just needed to apply our
resources, make way for that opportunity.

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And she has done and her partners as well
have done a remarkable job in

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being successful and driving high quality
outcomes and and really making

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a significant difference in the lives
of those patients that they serve.

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So all of that credits got to go to Dr.

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Nelson and others that are living that
that service line each and every day.

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And it really, it's remarkable.

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It's when you can transform a life
like that through the surgeries

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or other interventions
that they have at their disposal.

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It is life

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changing, truly life
changing and life saving for some of them.

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So I'm really proud of of that service
line and proud of the work they do.

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It's it's important

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work. Yeah, absolutely. Yeah.

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I went and visited
and I was just blown away.

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And I'm glad we have such
a dedicated entire clinic

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to the obesity epidemic
because it's difficult to kind of find

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such a focused clinic
only dealing towards obesity and not just,

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you know, in terms of surgery,
but also in terms of counseling,

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in terms of nutrition,
in terms of the metabolic aspect of it.

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And so bringing that together
must not have been easy at all.

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So, yeah.

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And and, you know,
just a little counterpoint from that.

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And, you know, obesity is heavily
linked with sleep apnea and,

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and coming here to Norman Regional
and finding how simple

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it was to get people screened
and treated with Ms.

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Stinnett in the sleep
apnea clinic and, and, I,

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I just that just goes to say
how streamlined Norman is.

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and the, and the,

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and with Tiger Connect, which I coming
from O.U. didn't have that option

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and getting, getting to just communicate

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with my colleagues and specialists, right?

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it was, it's

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amazing, right?

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It makes our job a lot easier.

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It makes us feel more comfortable
knowing that

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we have people who we can lean on to
for advice and support.

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And that's the amazing part.

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And I think that's just what I always like
calling.

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It's the Norman Regional way, right?
So that's right.

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Know we strive for that every day
for the exactly

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what you're describing
you know from physician to physician.

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We talk about that department across
department throughout the organization.

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I go to the, you know, I address

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I get the opportunity
to address our new healers in orientation.

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Every so often, we rotate through.

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But when it's my time,
I always provide them my mobile number.

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So they can give me a call
when they get stuck.

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Because that's important.
They're they're going to have questions.

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And I don't have all the answers,
but I know people who do.

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But it's important. They feel comfortable.

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They realize there's
there's more to their work than

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just punching a clock
and doing what they're asked to do.

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It's about connecting with people at work.

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It's about really connecting
to our mission, that purpose.

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And if and when we do that,
then we're we get better results.

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And so that's our
our goal is bring everybody together, feel

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like a work family,
treat each other with respect and dignity.

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And and we can do more together
than we can apart.

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So I'm glad to hear that it's working for
you guys as well.

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That was just so fantastically.

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put when you said
we could do more together than apart.

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that's just an amazing quote that
and I think that is probably

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the one of the
all the things that I'll take

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from this podcast that will probably be
one of the more I remember, memorable ones.

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and this is, this is why we call him
our Richie because he is...

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Please call me Richie.

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Sir, you're the most down to earth leader.

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I'm

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So I'm so glad to be working
under your leadership.

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Oh that's very kind. We do it together
side by side. Side by side.

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Walk us through some of your, like,

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favorite opportunities or experiences
you've had as CEO.

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What were those big moments?

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Well, the

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big moments are definitely when we have

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critical periods in

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in our career, in our lives,
and in our in the sacred work that we do.

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How how can one
not think about the pandemic?

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Yeah, And we've had multiple opportunities
where we've come together

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as as a health system and rallied around
one challenge or another.

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And there's no better example
than the pandemic.

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I'm so proud of our healers in the work
they did.

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All we did was say yes. Yes,
we'll start a new infusion clinic.

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Yes, we'll take that patient.
Yes, we'll care for your loved one.

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We wanted to be

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here.

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We wanted to be available,
readily accessible for our community.

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And we did that extremely well.

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And I know it happened
all across the state,

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all across the country,
but I saw it on a daily basis

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with our healers,
and I could not be more proud.

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So, you know, it's it's those moments.

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It's truly when you
when you see the outcomes that we achieve

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as a health system, one patient at a time.

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Knee to knee, when you said across them
knee to knee,

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those,yeah, 
those helping hands and caring hearts

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are second to none at Norman Regional
so it's those big moments.

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The pandemic really brought out the best
in our organization

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and now, you know, following
sort of post pandemic,

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we are still adjusting
and it goes back to that potential.

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When we make the right informed decisions,
then we can unleash that potential.

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And that's what I strive to do.

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And we all strive to do it each
and every day, make it more accessible,

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more effective, and just the right thing
to do for our patients.

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Just like we did through the pandemic.

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One of the questions that I wanted to ask
you is, is being a leader

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is not an easy job, obviously,
but one of the difficult aspects that

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that I've kind of come to realize is
is building a consensus.

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Right?

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It's it's one thing to be the
the CEO or the president,

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but it's another thing to have a vision
and then to build a consensus around.

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00:10:32,382 --> 00:10:35,315
You kind of touched about this
briefly earlier today,

198
00:10:35,315 --> 00:10:39,081
but what what
what I was wondering was was,

199
00:10:39,148 --> 00:10:40,148
how difficult was it

200
00:10:40,148 --> 00:10:45,214
trying to build that consensus around the,
the Inspire Health movement?

201
00:10:45,314 --> 00:10:46,947
I can't say it was easy.

202
00:10:46,947 --> 00:10:48,847
It was it was arduous.

203
00:10:48,847 --> 00:10:54,212
The task to get to that end point,
to have something that we could walk away

204
00:10:54,212 --> 00:10:58,145
with and agree
about or agree to in inspire health,

205
00:10:58,245 --> 00:11:01,212
that wasn't easy.

206
00:11:01,212 --> 00:11:03,045
And and probably

207
00:11:03,045 --> 00:11:05,844
I'm struggling to to explain this clearly.

208
00:11:05,844 --> 00:11:09,344
But It really is
because we were so transparent.

209
00:11:09,410 --> 00:11:12,177
We communicated
I mentioned the healer forums

210
00:11:12,177 --> 00:11:17,043
that our healers truly were the coauthors
in the Inspire health strategic plan.

211
00:11:17,076 --> 00:11:18,343
It was important to me.

212
00:11:18,343 --> 00:11:20,209
It was important to our organization

213
00:11:20,209 --> 00:11:22,709
that if we were going to succeed,
we need everybody on board.

214
00:11:22,709 --> 00:11:26,608
We need everybody pulling on the same
rope, same time, same direction.

215
00:11:26,708 --> 00:11:27,675
And that happened.

216
00:11:27,675 --> 00:11:29,841
And it's not over yet.

217
00:11:29,841 --> 00:11:31,408
It's bricks and mortar.

218
00:11:31,408 --> 00:11:33,574
The rest is about implementation.

219
00:11:33,574 --> 00:11:34,974
We get into our new spaces.

220
00:11:34,974 --> 00:11:38,007
Then we need to do things differently

221
00:11:38,007 --> 00:11:42,439
and really be lean in
and be forward thinking.

222
00:11:42,506 --> 00:11:45,406
So it it's about transparency.

223
00:11:45,406 --> 00:11:47,372
It's communication.

224
00:11:47,372 --> 00:11:49,538
It it can be intimidating.

225
00:11:49,538 --> 00:11:53,038
But if you stand there
and you're willing to field the questions,

226
00:11:53,038 --> 00:11:57,404
you're willing to hear the emotions
that are tied to change and

227
00:11:57,471 --> 00:12:01,337
and difficult decisions,
then I think we come out of that stronger.

228
00:12:01,404 --> 00:12:05,803
And that's what we did
with the inception of Inspire Health.

229
00:12:05,870 --> 00:12:07,336
That's what we continue to do.

230
00:12:07,336 --> 00:12:09,869
And I believe it serves all of us well.

231
00:12:09,869 --> 00:12:12,869
When we have the ability
to communicate, ask questions

232
00:12:12,869 --> 00:12:15,802
and be a be a part of something
bigger than ourselves.

233
00:12:15,802 --> 00:12:18,135
And that's all we ask of our healers is

234
00:12:18,135 --> 00:12:21,134
think of our patients first
and be a part of something bigger.

235
00:12:21,234 --> 00:12:23,201
That's our mission. That's our vision.

236
00:12:23,201 --> 00:12:26,334
And gosh, we'll be very, very successful.

237
00:12:26,334 --> 00:12:27,833
Again, it's about that potential.

238
00:12:27,833 --> 00:12:30,333
We can unleash that potential.

239
00:12:30,333 --> 00:12:34,832
And I'm committed to that transparency
and committed to communication.

240
00:12:34,932 --> 00:12:40,465
And together
we're stronger that way.

241
00:12:40,565 --> 00:12:42,231
Exactly.

242
00:12:42,231 --> 00:12:43,365
Well, sir,

243
00:12:43,365 --> 00:12:46,631
I think my next questions, like
we talked about the big moments, Right?

244
00:12:46,798 --> 00:12:51,097
And obviously you've probably experienced
challenges, too.

245
00:12:51,164 --> 00:12:54,630
And so after you became CEO,
was there anything in particular

246
00:12:54,630 --> 00:12:58,729
you were nervous about or a particular
challenge that stood out to you?

247
00:12:58,729 --> 00:13:03,029
And can you talk about
how you overcame it?

248
00:13:03,095 --> 00:13:07,328
Yes, definitely challenges
and concerns for me.

249
00:13:07,328 --> 00:13:10,728
And really it was about
I I'd been in the organization

250
00:13:10,861 --> 00:13:16,527
for three years or so
and I felt as though I'd built trust.

251
00:13:16,594 --> 00:13:22,526
And when you have trust,
you are more likely to succeed

252
00:13:22,593 --> 00:13:25,359
because people do want to follow you.

253
00:13:25,359 --> 00:13:28,092
You have people who want to lead
you, people who want to follow.

254
00:13:28,092 --> 00:13:29,558
They need to know where is true north.

255
00:13:29,558 --> 00:13:35,124
And so that was building trust
and then instilling hope

256
00:13:35,191 --> 00:13:38,091
that way that we could overcome this,
you know, a

257
00:13:38,091 --> 00:13:42,123
loss of the previous CEO
and that I was capable with our

258
00:13:42,157 --> 00:13:45,656
our team to just pick up the mantle
and move forward.

259
00:13:45,723 --> 00:13:49,489
One thing that was a high priority
was that strategic plan.

260
00:13:49,556 --> 00:13:52,889
We needed a living,
breathing, dynamic strategic plan

261
00:13:52,889 --> 00:13:56,255
that was going to bring everybody
around that true north.

262
00:13:56,255 --> 00:13:58,088
Where we going as an organization?

263
00:13:58,088 --> 00:14:00,488
What's my role in helping us get there?

264
00:14:00,488 --> 00:14:02,021
So Inspire Health was born.

265
00:14:02,021 --> 00:14:06,887
It started as the BHAG and became
inspire health.

266
00:14:06,887 --> 00:14:07,853
BHAG, Inspire Health.

267
00:14:07,853 --> 00:14:12,453
You see any like potential challenges
in the future.

268
00:14:12,553 --> 00:14:15,919
These challenges
never go away in health care, obviously.

269
00:14:15,919 --> 00:14:18,019
So yes, there are plenty.

270
00:14:18,019 --> 00:14:22,351
And, you know, I'm really concerned
about the supply chain piece.

271
00:14:22,351 --> 00:14:24,751
It still impacts us every day.

272
00:14:24,751 --> 00:14:26,018
We need to overcome that.

273
00:14:26,018 --> 00:14:30,650
And the the legislative part of health
care policy

274
00:14:30,717 --> 00:14:34,250
always influences us
and in the work that we do.

275
00:14:34,250 --> 00:14:37,249
So we must pay attention to that.

276
00:14:37,249 --> 00:14:40,316
It is the ongoing evolution
of health care.

277
00:14:40,316 --> 00:14:43,582
You know,
I believe there will always be a need

278
00:14:43,582 --> 00:14:47,448
for inpatient care, truly sick patients
who need to be in the hospital.

279
00:14:47,515 --> 00:14:51,814
How do we best serve our patients,
our customers in an outpatient setting?

280
00:14:51,814 --> 00:14:55,014
How do we preemptively prevent
an inpatient stay?

281
00:14:55,014 --> 00:14:58,013
How can we promote health and wellness
to keep them out of that

282
00:14:58,013 --> 00:15:01,213
acute care setting, manage
chronic diseases,

283
00:15:01,280 --> 00:15:04,879
medications are are becoming more
and more powerful, as you all know.

284
00:15:04,879 --> 00:15:08,245
And we haven't even talked
about artificial intelligence

285
00:15:08,245 --> 00:15:11,145
and what role does it have
in health care today. Oh wow.

286
00:15:11,145 --> 00:15:14,478
So there are those are
there are a lot of things

287
00:15:14,478 --> 00:15:18,077
in the future that that give me pause
that we need to be prepared for.

288
00:15:18,211 --> 00:15:20,377
And we're doing our best. Yeah.

289
00:15:20,377 --> 00:15:20,610
Yeah.

290
00:15:20,610 --> 00:15:24,477
Like,
you know, some we we go to our clinic,

291
00:15:24,477 --> 00:15:29,176
we see our patients and then we we do
the best we can to take care of them,

292
00:15:29,176 --> 00:15:34,309
medically. but the world of medicine
is so vast, is so many moving parts. It just changes.

293
00:15:34,309 --> 00:15:35,175
There's so much change.

294
00:15:35,175 --> 00:15:38,341
Even when we were in medical school
and now coming out,

295
00:15:38,441 --> 00:15:41,441
there's so much
that's changed in the last ten years.

296
00:15:41,641 --> 00:15:43,174
It's just is incredible. Yeah.

297
00:15:43,174 --> 00:15:45,640
And also my mind boggling. At the same
time.

298
00:15:45,640 --> 00:15:46,907
It's that continuous learning

299
00:15:46,907 --> 00:15:49,673
because there's always something
new around the corner again.

300
00:15:49,673 --> 00:15:50,073
Yeah.

301
00:15:50,073 --> 00:15:54,039
And you mentioned artificial intelligence
and that's, that's something that's.

302
00:15:54,139 --> 00:15:56,906
So that's. Brilliant.
one of the things really always been

303
00:15:56,906 --> 00:16:00,438
I wouldn't say
maybe I the best way to put it as proud

304
00:16:00,605 --> 00:16:03,338
you know to be a physician
which is "oh I can never be replaced."

305
00:16:03,338 --> 00:16:09,137
But now even that itself is becoming more
and more of a concern to me

306
00:16:09,137 --> 00:16:13,870
because there could be a chance
where an artificial, you know, an A.I.

307
00:16:13,937 --> 00:16:17,270
could basically just base everything off
an algorithm and say you meet this

308
00:16:17,270 --> 00:16:21,836
criteria, therefore this is the medication
that that you should be prescribed.

309
00:16:21,902 --> 00:16:22,969
And that's that thought.

310
00:16:22,969 --> 00:16:26,235
The thought of that is just frightening.

311
00:16:26,302 --> 00:16:28,001
Well, neither of you could be replaced

312
00:16:28,001 --> 00:16:31,934
and maybe health care can be augmented

313
00:16:32,001 --> 00:16:35,800
by an A.I. tool as a backstop

314
00:16:35,800 --> 00:16:39,933
or, you know, supporting cast,
if you will.

315
00:16:40,033 --> 00:16:42,766
So we explore those opportunities,

316
00:16:42,766 --> 00:16:46,199
whether it's, you know, in radiology,
we can

317
00:16:46,266 --> 00:16:50,098
A.I. can scan a film and image very quickly

318
00:16:50,098 --> 00:16:53,498
and provide feedback from the expert
who's also reviewing that film.

319
00:16:53,498 --> 00:16:55,831
So it's a nice backstop to have.

320
00:16:55,831 --> 00:16:57,997
And I wouldn't want to rely on A.I.

321
00:16:57,997 --> 00:17:00,230
at all for health care.

322
00:17:00,230 --> 00:17:01,030
Right.

323
00:17:01,030 --> 00:17:03,397
Principally. But as a helper.

324
00:17:03,397 --> 00:17:04,497
Maybe so, yeah.

325
00:17:04,497 --> 00:17:08,396
I think there's some potential in primary
care to help with, decrease admin

326
00:17:08,396 --> 00:17:13,195
workload for physicians, whether it's,

327
00:17:13,262 --> 00:17:15,695
drafting patient education
or because right now

328
00:17:15,695 --> 00:17:20,394
we use dictation software, you know,
that's common, that was up and coming and.

329
00:17:20,394 --> 00:17:23,394
And we do have reminder systems
for screening and other prevention

330
00:17:23,394 --> 00:17:25,927
that that do pop up in the EMR. Right?

331
00:17:25,927 --> 00:17:27,727
So I think it could be.

332
00:17:27,727 --> 00:17:30,693
I think tools like that
are what allows you to

333
00:17:30,693 --> 00:17:33,593
to get back to the basics
of medicine. Of medicine, right. 

334
00:17:33,593 --> 00:17:35,059
How you connect with your patients

335
00:17:35,059 --> 00:17:38,825
and that knee to knee conversation
that I mentioned before.

336
00:17:38,925 --> 00:17:42,258
That's how we want to use that tool
so that you can better understand

337
00:17:42,258 --> 00:17:45,291
your patient needs
and then chart that path forward.

338
00:17:45,491 --> 00:17:46,624
Right, Right.

339
00:17:46,624 --> 00:17:50,257
And there's like talks about integrating
it into EMRs, if I'm not mistaken.

340
00:17:50,257 --> 00:17:54,657
There is. Yes,
it's out there. Oh it's out there already.

341
00:17:54,723 --> 00:17:57,556
Oh I didn't know that. Wow. Well, sir,

342
00:17:57,556 --> 00:18:00,222
you know, primary care providers and,

343
00:18:00,222 --> 00:18:03,389
you know, we're part of the the wheel

344
00:18:03,555 --> 00:18:08,188
and and the moving machine
that is our health care system.

345
00:18:08,288 --> 00:18:12,521
How how can we and other primary
care doctors out there

346
00:18:12,521 --> 00:18:17,887
or any physicians or even students right.

347
00:18:17,953 --> 00:18:20,053
how can we get involved

348
00:18:20,053 --> 00:18:24,719
and try to support,
you know, our future vision of Norman?

349
00:18:24,819 --> 00:18:29,885
whether it's committees or leadership
roles or anything you can think of.

350
00:18:29,985 --> 00:18:32,385
I think it's meeting your patients
where they are.

351
00:18:32,385 --> 00:18:33,451
Continue to do that.

352
00:18:33,451 --> 00:18:39,451
You both do an excellent job
and in doing that, stay current with,

353
00:18:39,551 --> 00:18:43,450
you know, the, the articles
and the research and all of those things.

354
00:18:43,550 --> 00:18:44,950
But help,

355
00:18:44,950 --> 00:18:48,683
really connecting those patients,
help them in their journey to wellness,

356
00:18:48,749 --> 00:18:53,115
be proactive and look down the road,
not just at the one incident.

357
00:18:53,115 --> 00:18:57,248
And you guys are excellent at doing that
and our organization is getting better

358
00:18:57,248 --> 00:19:00,848
and better across the board in that way so

359
00:19:00,948 --> 00:19:04,814
that preemptive, proactive treatment,
if you will,

360
00:19:04,881 --> 00:19:08,313
is going to be vitally important
if we're truly changing the health

361
00:19:08,313 --> 00:19:09,713
outcomes in our community.

362
00:19:09,713 --> 00:19:12,313
So continue doing that,

363
00:19:12,380 --> 00:19:13,913
be engaged on those in those

364
00:19:13,913 --> 00:19:18,545
committees and, and that way
you learn again what your role,

365
00:19:18,645 --> 00:19:23,078
how it influences another person's role
or the health system overall.

366
00:19:23,178 --> 00:19:24,078
Stay engaged.

367
00:19:24,078 --> 00:19:28,111
It's all about being engaged
and communicate.

368
00:19:28,211 --> 00:19:32,110
Keep doing these podcasts to help others
learn from this.

369
00:19:32,210 --> 00:19:34,143
Yeah, which leads me to a question.

370
00:19:34,143 --> 00:19:35,510
I have a question for you two.

371
00:19:35,510 --> 00:19:38,176
Okay, that's great.

372
00:19:38,176 --> 00:19:42,609
So what's it like to be working with
your brother in the same health system?

373
00:19:42,709 --> 00:19:43,775
What's, how's that experience?

374
00:19:43,775 --> 00:19:45,408
You take that first?

375
00:19:45,408 --> 00:19:47,375
Well, we probably have varying opinions.

376
00:19:47,375 --> 00:19:48,241
I'm just kidding.

377
00:19:48,241 --> 00:19:49,675
Since you were the first
in the health system.

378
00:19:49,675 --> 00:19:51,308
Anyway.

379
00:19:51,308 --> 00:19:53,374
I knew coming out of residency

380
00:19:53,374 --> 00:19:56,874
that if there's a place I wanted to work
at and I always wanted to come back home

381
00:19:56,874 --> 00:20:00,506
and I always knew Norman
Regional was the place where I would do

382
00:20:00,706 --> 00:20:04,673
well, where I would love to have
that family work balance

383
00:20:04,673 --> 00:20:08,139
and at the same time
will allow me to grow.

384
00:20:08,239 --> 00:20:11,005
and so, you know, when I interviewed,
Norman Regional

385
00:20:11,005 --> 00:20:14,005
was one of the first places
that I even looked at,

386
00:20:14,038 --> 00:20:18,471
and, and so, and then when I got in here,

387
00:20:18,537 --> 00:20:18,971
coming out of

388
00:20:18,971 --> 00:20:22,504
residency right into your first
job, can be nerve wracking.

389
00:20:22,604 --> 00:20:25,603
But for me, it's,
it was such an easy transition.

390
00:20:25,670 --> 00:20:28,669
And I can't emphasize this,
I, I've always been supported,

391
00:20:28,769 --> 00:20:32,836
not just by the specialists,
but also, by our team and our clinic.

392
00:20:32,902 --> 00:20:35,902
the shout out to Adrian and Chuti
and Bortier,

393
00:20:35,935 --> 00:20:39,935
my nurse, Tabitha and Irma 
and Jamie and Grace.

394
00:20:39,935 --> 00:20:42,034
If there's anyone else
I'm forgetting, I'm sorry.

395
00:20:42,034 --> 00:20:44,634
And also to, Ms. Lynn! 

396
00:20:44,634 --> 00:20:48,400
Oh yeah, and Lynn, Lynn. And, you know,
having other close by mentors like Dr.

397
00:20:48,467 --> 00:20:51,466
Shrilekha Parikh,
who is just right across the pond, and Dr.

398
00:20:51,466 --> 00:20:55,532
Sims, who's our who we call our work mom,
because she kind of has to

399
00:20:55,599 --> 00:20:57,466
sometimes maybe put us in our place.

400
00:20:57,466 --> 00:21:01,032
But, but Norman's been great to me, and,

401
00:21:01,032 --> 00:21:05,531
and I knew that when Veer was ready,
that having him would be great.

402
00:21:05,531 --> 00:21:10,830
Because not only do we in, not only did
we go to medical school together, but,

403
00:21:10,897 --> 00:21:14,830
you know, we're two different specialties
and and that, I think really helps

404
00:21:14,830 --> 00:21:18,863
because if I have a question
and specifically when it comes to

405
00:21:18,863 --> 00:21:22,496
Ob/Gyn or even, you know, Peds care,
I don't see pediatricians,

406
00:21:22,496 --> 00:21:23,895
or the pediatric population.

407
00:21:23,895 --> 00:21:27,062
But just in case, I, I always knew that
having my brother to fall

408
00:21:27,062 --> 00:21:32,028
back is always going
to be, you know, a very good,

409
00:21:32,094 --> 00:21:33,794
reliable support system.

410
00:21:33,794 --> 00:21:37,527
And so I was always excited
and I still am excited and I'm always

411
00:21:37,594 --> 00:21:39,860
grateful to have have him, have him with me.

412
00:21:39,860 --> 00:21:44,293
So I knew from day one
it was going to be a blast and has been,

413
00:21:44,359 --> 00:21:46,726
and I, I enjoy it. you know, it

414
00:21:46,726 --> 00:21:50,392
also kind of gives us a chance
just to kind of hang out together.

415
00:21:50,459 --> 00:21:52,025
and we kind of miss that.

416
00:21:52,025 --> 00:21:54,391
And we both love our wives really

417
00:21:54,391 --> 00:21:58,791
Well, but when you get married,
you know, things change, right?

418
00:21:58,857 --> 00:22:00,391
Priorities are a little bit different.

419
00:22:00,391 --> 00:22:03,790
And so, you know,
we could still have our usual conversation

420
00:22:03,790 --> 00:22:07,590
or chat during lunch or talk about,
you know, what movie we want to go to or

421
00:22:07,656 --> 00:22:08,723
Veer's a big video gamer.

422
00:22:08,723 --> 00:22:12,022
And so he talks about video games
and I talk about sports.

423
00:22:12,089 --> 00:22:14,189
and so but it's been great and I love it.

424
00:22:14,189 --> 00:22:16,522
I really love having him work with me.

425
00:22:16,522 --> 00:22:18,388
Yeah. Excellent.

426
00:22:18,488 --> 00:22:18,621
Yeah.

427
00:22:18,621 --> 00:22:22,688
So, yeah, I mean, I, I
agree with everything and echo what and Dr.

428
00:22:22,688 --> 00:22:27,754
Vedala I said over there, but, you know,
I honestly,

429
00:22:27,854 --> 00:22:30,387
after my residency career

430
00:22:30,387 --> 00:22:34,019
had ended and I went to Kansas to do
my family medicine training

431
00:22:34,019 --> 00:22:37,819
and, and was coming back,
it was kind of at a crossroads.

432
00:22:37,819 --> 00:22:40,719
I actually interviewed here,

433
00:22:40,719 --> 00:22:42,385
right after residency as well.

434
00:22:42,385 --> 00:22:42,785
Yeah.

435
00:22:42,785 --> 00:22:46,851
and there was, this place and then,

436
00:22:46,918 --> 00:22:50,484
it was a place in Tulsa I interviewed at,
and then at O.U.

437
00:22:50,551 --> 00:22:53,717
for the faculty position
and medical education

438
00:22:53,717 --> 00:22:56,750
and working with students
has always been a passion of mine.

439
00:22:56,750 --> 00:22:59,983
And it will continue to be
because I absolutely love teaching

440
00:23:00,049 --> 00:23:03,049
and I felt like that was a,

441
00:23:03,216 --> 00:23:05,649
in that time of my career

442
00:23:05,649 --> 00:23:10,115
as family physicians and residency
we train with OB and we,

443
00:23:10,115 --> 00:23:15,614
you know, do all of our, in-patient
training and, and I felt like it's,

444
00:23:15,847 --> 00:23:20,180
you know, at residency or I'm still doing
everything was the peak time

445
00:23:20,180 --> 00:23:25,579
I could, I could take that opportunity
and, and try my hat at academics.

446
00:23:25,579 --> 00:23:28,212
And I felt like

447
00:23:28,279 --> 00:23:31,878
if there's a time to do it, it's now.

448
00:23:31,945 --> 00:23:34,311
and, absolutely

449
00:23:34,311 --> 00:23:37,478
loved my journey through, through OAU.

450
00:23:37,578 --> 00:23:42,210
for the last,
I did that for two years after,

451
00:23:42,277 --> 00:23:43,144
residency training.

452
00:23:43,144 --> 00:23:46,210
But that thought of working with Krishna
is always

453
00:23:46,210 --> 00:23:49,576
there, even as we were growing up, right?

454
00:23:49,576 --> 00:23:52,176
That was like my parent's dream, right?

455
00:23:52,176 --> 00:23:55,509
Yeah, that's, that is,
that is the dream. And,

456
00:23:55,609 --> 00:23:58,575
and obviously we knew

457
00:23:58,575 --> 00:23:59,008
we were going to

458
00:23:59,008 --> 00:24:02,941
come serve the community in Oklahoma,
the community that helped raise us and,

459
00:24:03,041 --> 00:24:07,240
and wanted to give back to the people
that gave us so much growing up, right?

460
00:24:07,340 --> 00:24:08,773
I mean,

461
00:24:08,773 --> 00:24:12,140
Edmond and Norman is all we've known.

462
00:24:12,206 --> 00:24:15,739
we cherish our years in college

463
00:24:15,839 --> 00:24:18,839
here in Norman. And,

464
00:24:18,972 --> 00:24:22,638
I was a volunteer at Norman
Regional Hospital while I was in college.

465
00:24:22,638 --> 00:24:27,904
And, and so it was like coming home
in multiple ways.

466
00:24:28,004 --> 00:24:31,070
One, it was a system
I was already familiar

467
00:24:31,070 --> 00:24:32,904
with and people already knew

468
00:24:32,904 --> 00:24:35,270
because I also worked
in the pathology department with Dr.

469
00:24:35,270 --> 00:24:35,703
Thompson.

470
00:24:35,703 --> 00:24:38,703
And them,
and then I get to work with my brother.

471
00:24:38,703 --> 00:24:42,536
And so I am incredibly grateful

472
00:24:42,602 --> 00:24:45,402
for this opportunity
and to be able to serve patients and work

473
00:24:45,402 --> 00:24:49,301
alongside my brother and amazing people
in our clinic, including Dr.

474
00:24:49,301 --> 00:24:50,535
Sims, Dr. Parikh, Dr.

475
00:24:50,535 --> 00:24:56,967
Manning, and, and the people
I've got to meet along the way.

476
00:24:57,034 --> 00:24:59,233
even the newer physicians like Dr.

477
00:24:59,233 --> 00:25:00,867
Cain and I, I love Dr.

478
00:25:00,867 --> 00:25:03,966
Cain, you know, and people I met here

479
00:25:03,966 --> 00:25:06,966
and, and,

480
00:25:07,032 --> 00:25:09,865
I think, we, we work well together

481
00:25:09,865 --> 00:25:13,398
in terms of camaraderie and, and,

482
00:25:13,465 --> 00:25:16,664
working on taking care of our patients.

483
00:25:16,731 --> 00:25:20,031
because when you come to our clinic, Dr.

484
00:25:20,031 --> 00:25:24,663
Sims, Krishna and I are all,
you know, in the same goal of

485
00:25:24,763 --> 00:25:27,763
doing the best we can.

486
00:25:27,830 --> 00:25:29,363
That's, that warms

487
00:25:29,363 --> 00:25:32,496
my heart, because that is what we strive
to do as an organization.

488
00:25:32,496 --> 00:25:36,162
Recruit people in who have a mission like

489
00:25:36,395 --> 00:25:40,528
the two of you do and are are deeply
devoted to our patients.

490
00:25:40,595 --> 00:25:41,928
I've seen that in your practices

491
00:25:41,928 --> 00:25:45,461
and the feedback
that comes back to me from others.

492
00:25:45,561 --> 00:25:48,494
So you've been well received
and it is a part

493
00:25:48,494 --> 00:25:51,493
and in line with our commitment.

494
00:25:51,560 --> 00:25:53,060
The I.C.A.R.E. values.

495
00:25:53,060 --> 00:25:57,092
What you both described
is all about Integrity, Communication,

496
00:25:57,192 --> 00:25:59,925
Attitude, achieving Results
and then Engagement.

497
00:25:59,925 --> 00:26:02,125
That that is,

498
00:26:02,192 --> 00:26:03,258
that's where we need to be.

499
00:26:03,258 --> 00:26:06,291
This is a
we talk a lot about being a work family

500
00:26:06,291 --> 00:26:10,591
and you truly are family
and you're you're spreading

501
00:26:10,591 --> 00:26:13,590
that throughout the organization as well,
the broader work family.

502
00:26:13,590 --> 00:26:16,157
So I'm grateful you're both here.

503
00:26:16,157 --> 00:26:17,256
Well, thank you so much.

504
00:26:17,256 --> 00:26:17,523
Thank you.

505
00:26:17,523 --> 00:26:20,523
Thank you. I'm grateful to be here.

506
00:26:20,723 --> 00:26:23,089
All right, Lastly, sir, before

507
00:26:23,089 --> 00:26:26,189
we, close out the episode,
we always ask our guests

508
00:26:26,189 --> 00:26:30,421
if there's one message
take away from this.

509
00:26:30,521 --> 00:26:34,654
episode that you want to relay
to our, our listeners.

510
00:26:34,754 --> 00:26:36,420
I think,

511
00:26:36,420 --> 00:26:42,586
a message might be if you want to connect
with the purpose of health care,

512
00:26:42,653 --> 00:26:45,653
at Norman Regional,
this is the best place to do it.

513
00:26:45,886 --> 00:26:49,485
You both are again
living examples of how that can happen.

514
00:26:49,552 --> 00:26:53,052
I like to believe I get up every day
and try to make that happen as well.

515
00:26:53,052 --> 00:26:57,918
But Norman Regional, deeply
devoted to our patients, to our community,

516
00:26:57,984 --> 00:27:04,783
those that we serve and our healers make
a difference every day. And

517
00:27:04,850 --> 00:27:06,483
we'd love to have

518
00:27:06,483 --> 00:27:09,883
more great healers
in our organization achieving the outcomes

519
00:27:09,883 --> 00:27:13,282
that are important to our patients
and to our community so

520
00:27:13,349 --> 00:27:16,182
come be a part of something great and,

521
00:27:16,182 --> 00:27:20,281
help us to write the next Inspire Health
strategy, because it's, it's coming up.

522
00:27:20,381 --> 00:27:22,014
We're there.

523
00:27:22,014 --> 00:27:25,581
Patient, people.

524
00:27:25,647 --> 00:27:26,181
Progress, 
Progress,

525
00:27:26,181 --> 00:27:28,114
and potential.

526
00:27:28,114 --> 00:27:30,913
Yeah, we got it. Yeah that's it. 
Thank you again Mr. Splitt. Yeah, thank you.

527
00:27:30,913 --> 00:27:33,580
We're just so grateful
for you to join us today.

528
00:27:33,580 --> 00:27:36,413
And from all of us here at Norman
Regional,

529
00:27:36,413 --> 00:27:39,345
guys, we thank you for joining us
for our Vital Visions podcast.

530
00:27:39,345 --> 00:27:42,078
And as always, stay classy, my friends.

531
00:27:42,078 --> 00:27:43,112
And stay out of trouble.